"We have just purchased the best high definition plasma table in the game! Josh Butler and his crew at Westwood Industrial Metal Working Equipment in Elizabethtown, NC have been nothing short of awesome through the whole process. From installation of the machine down to the training on the software. Very professional and knowledgeable on what they do! The E&S family couldn't be happier with our new ProArc Plasma Table with the Hypertherm HPR 130 Plasma Cutter! Thank you Josh for helping us take our business to the next level."
CNC Operations Manager
If you want to deal with a company that stands behind their product then Westwood/ProArc USA is the company that you are looking for. We have had our machine for nearly two years and have been very impressed with the service provided. Dealing with equipment and machines you're going to have breakdowns and part failures from time to time, Westwood/ProArc USA has always been quick to respond to any issue that we've had. The quality and rigidity of the machine has exceeded our expectations. Having owned several CNC plasma's and lasers from other companies over the years I have not had the experience of having better and quicker service from any company than we have had with Westwood/ProArc USA. Keep up the good work!!
Ira Matney at RUT MFG
Everybody and their brother are manufacturing plasma tables. But, they are not created equal. Westwood/ProArc markets quality equipment at a reasonable cost. This is not their strong suit. Westwood/ProArc stands behind their products even after the warranty is long gone. This one attribute is why we always come back to this company. They service what they sell. I have never waited more than 24 hours to get a service tech on-site to remedy our problems or concerns. They answer the phone regardless of the time of day or night. Their ability to keep our company running and cutting parts far outweighs any cost savings realized at the point of sale. They have a great supply chain for parts. We have purchased two tables from Westwood and would not consider anyone else to supply this equipment.
Machine & Welding of Danbury Inc.
I worked closely with Josh Butler, from Westwood/ProArc USA, with the purchase of two plasma cutters for our manufacturing facility. We handle heavy steel components and fabricated equipment for the telecommunications industry.
Josh’s and his team’s knowledge and experience in this space for the equipment we needed was unparalleled and unprecedented. He help from the beginning stages of viewing actual plasma cutters, testing, to install, maintenance, and even helped use his business relationships on great financing options. However, the key part is after the sale. If these Plasma Cutters go down, our operations is at a standstill. Josh and his team are a text or call away and we are always back up in running in no time. I would highly recommend using Westwood/ProArc USA for you equipment needs. You will not be disappointed.
Mark Hopkinson MWD Inc
I have had the pleasure of working with Westwood Metal Technologies starting about 5 years ago. They built us a 96" x 240" table and we bought a Thermal Dynamic plasma to go with it. What a great company to work with. While our company is in Houston, and there are many places to get the consumables locally, we still buy everything for the machine from them. The service is just that good! Looking back I probably would go with the Hypertherm product they also rep, But they have been extremely helpful anytime I have reached out with technical questions on the unit I bought.
As far as the table its been 5 years plus and not one problem. Says a lot about the quality of the table with the heat and humidity here in Houston. When we upgrade in the next few years they will definitely be the company we deal with. Great service from genuine people thru out the company but Rebecca and Dale are the bomb!!! Call me anytime should you ever need to know more.
Suda Metals LLC
1104 Center Street
Pasadena, TX 77506
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